13.1 Warranty does not apply to any defect in the Goods arising from wear and tear, wilful damage, accidental damage, negligence by You or any third party, use otherwise than as recommended by the Supplier, failure to follow the Suppliers instructions, misuse, or any alteration or repair carried out without the approval of the Suppliers

13.2 Any guarantee periods quoted on the website for particular products are provided by the manufacturer and are not in any way endorsed or backed by Us. We pass on manufacturer’s warranties in good faith, but We do not endorse them, and they form no part of Your contract with Us. For the avoidance of doubt, if the manufacturer becomes insolvent, you accept that the additional guarantee is lost.

13.3 Subject to the conditions, we warrant that the goods shall at the date of delivery to you be free from defects in workmanship and materials. They will be genuine and brand-new goods.

13.4 All goods come with manufacturer's guarantee where and to the extent transferable to You.

13.5 Where applicable, products come with a guarantee card/form to fill out. This must be done upon receipt/installation in order to qualify for use if required

13.6 Goods from us installed out of the UK will not be covered by guarantee

13.7 In many cases, the manufacturers provide an after sales team of engineers who will come out and fix any problems that You may have with their products. If such a service exists, We will provide you with the telephone number of the manufacturer's after sales team and to speed up the process You can make the necessary arrangements directly with them.